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Call Center Basics - Everything You Need to Know About Call Center Work This is a video version of Call Center Basics. A collection of tips that I wrote for Call Center Training Tips to answer my friend's question on how to get hired in a call center. You can read the lessons in detail here. http://callcentertrainingtips.com/basics/ Call Center Basics cover what you need to know about call centers and how to apply. It includes the following topics: What is a call center? What is a BPO? What is i
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Ask your interviewer smart questions. Use these two in your next call center interview. Question one. What traits and skills do your top agents have? Question two. Why do new call center agents get fired before regularization? These questions help you see the real job. These questions help you avoid surprises. These questions help you pick the right company. | Call Center Training Tips
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