Cold calling isn’t dead, it’s just evolved. While digital channels dominate modern sales conversations, picking up the phone ...

Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...

UPDATE: Activision and Paramount Pictures have officially announced that Taylor Sheridan will write and produce the Call of Duty movie with Peter Berg, who will also write, direct and produce the live ...

Add Yahoo as a preferred source to see more of our stories on Google. Is Alex Pretti's shooting death in Minneapolis a turning point in Trump's ICE crackdown? A comprehensive guide to what happened — ...

André, Mathias, and Gabriel might soon return to the screens, since the hit French television show, Call My Agent! (Dix pour cent) is about to receive a follow-up film, according to an exclusive ...

As digital self-service tools expand across government programs, a new report produced by Scoop News Group for TransUnion highlights a critical yet often overlooked fact: For millions of Americans, ...

It’s not the first time we and others at Religion Dispatches have had to point out that Trump’s Department of Homeland Security is firehosing the internet with white supremacist propaganda. And it ...

Jessica Wehrman talks with David Jordan, CQ Roll Call’s energy and environment reporter, about how energy affordability could become a sleeper issue in next year’s midterm elections.

Lux Capital-backed Cloaked, a consumer app for user identity protection, launched an AI-powered caller screening and dark web monitoring feature today. Users can still see the full transcript of the ...