AI spotlights pain points. AI-powered customer analysis uncovers hidden frustrations and helps brands refine messaging, improve CX and reduce churn. Smarter segmentation wins. AI-driven customer ...

Machine learning didn’t disappear — it embedded itself. These seven competencies define what marketers must architect, govern and measure for 2026.

ML tailors banking solutions by analyzing transactions, spending habits, and financial goals. It detects fraud in real time, adapts to threats, and verifies customer identity behaviorally. AI chatbots ...