Most companies want to scale efficiently, but few truly understand the mechanics of how work gets done. That’s where business process mapping comes in. Business process mapping visually outlines how ...

Researchers have developed a new method that allows users to redesign process workflows by simply chatting with an AI. Dubbed "Conversational Process Model Redesign" (CPD), the technique combines ...

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I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

A big part of growth is knowing you need to change and adapt. Teams that take this to heart will know that even if their work gets done it doesn’t mean you can’t improve it or make it easier for ...