A SeaTac airport employee verifies that the reservation of SEA Spot Saver virtual queuing customer. Photo Credit: Courtesy of VHT Theme park aficionados have gotten used to queuing virtually in recent ...

Virtual queuing technology is a crucial part of smart city initiatives. As cities globally seek to make better use of data to improve the quality of life for urban residents, they have implemented new ...

AKRON, Ohio--(BUSINESS WIRE)--VHT, a leading provider of customer-experience software, has published survey results of a ground-breaking pilot in partnership with Seattle-Tacoma International Airport ...

Before 2020, improving the customer experience and expanding sales opportunities were already top of mind for many drug stores and retail pharmacies. COVID-19 changed everything. While benefiting the ...

Booking an appointment or virtually queuing to receive service from a bank, local government office or a retailer has never been easier. Customers can receive a virtual ticket, stay informed, book and ...

We live in a data-driven age, and nowhere is data more important for your business than in your ability to know your customers. For brick-and-mortar locations, gathering the insights needed to deliver ...

Virtual TSA queuing is here to stay at SeaTac airport in Seattle. The airport began its Sea Spot Saver as a trial program in May, enabling passengers at TSA checkpoints 2 and 5 to save their spot in ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Disneyland is introducing a new virtual ...

ASHEVILLE, N.C.--(BUSINESS WIRE)--ACF Technologies, a global leader in appointment scheduling, queue management and event booking solutions, has expanded their offering with a WhatsApp integration.

Throughout the 2010s, brick-and-mortar retailers worked hard to keep up with the evolving consumer landscape. Then COVID-19 arrived and accelerated the rate of change, challenging stores even more to ...

EV giant Tesla Inc. (NASDAQ:TSLA) said on Wednesday that it will start a virtual queuing system at select supercharger sites in the second quarter, which will help alleviate confusion and reduce wait ...