Health Workforce Planning and Human Resources Management represent critical pillars in ensuring that healthcare systems remain responsive, efficient and sustainable. This discipline encompasses ...

(NYSE:RNG), a global leader in AI-powered business communications, today announced it has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce Engagement ...

Workforce management (WFM) solutions are essential in good times and even more indispensable when the economy is challenged and budgets are tight. These applications have always been one of the ...

HOBOKEN, N.J.--(BUSINESS WIRE)--The massive increase in digital channel adoption has added significant complexity to workforce management forecasting and scheduling. To help organizations address this ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. We’re in a time of extraordinary change that is profoundly affecting how businesses organize ...

Precedence Research valued the global workforce engagement management (WEM) market at $9.4 billion in 2023 and expects it to hit $10.5 billion in 2024, topping out at $31.4 billion by 2034. This ...