WhatsApp will today begin beta testing a new, cloud-based version of its WhatsApp Business API, hosted on parent company Facebook’s infrastructure. With the shift to the cloud, the setup time for ...

WhatsApp is continuing its push into the business market with today’s news it’s launching the WhatsApp Cloud API to all businesses worldwide. Introduced into beta testing last November, the new ...

Meta-owned messaging platform WhatsApp has introduced a cloud-based API service to give businesses a way to quickly adopt WhatsApp and use it as another way to communicate with customers. "The best ...

In a move likely to affect Artificial Intelligence (AI) companies like ChatGPT and Perplexity, WhatsApp has updated its Business Application Programming Interface (API) policy to restrict AI providers ...

WhatsApp Business is a messaging app that allows users to freely interact over Wi-Fi or cellular data. It is the business counterpart of the highly popular WhatsApp Messenger, with added functionality ...

How many potential customers have you lost because they couldn't reach you after hours? How often do your staff members spend their days answering the same basic questions over and over? Are your ...

Meta is expanding WhatsApp Business capabilities with a new voice calling feature aimed at helping businesses—especially small ones—improve customer communication. The company on Tuesday announced ...

Starting next year, AI companies won’t be allowed to use WhatsApp as a chat interface. Here are the details. For the past few months, companies such as OpenAI and Perplexity have launched phone ...