Contact details are the most crucial part of any business, but a business can only reach its goal if all the required information about prospects are in a single place. Contact management software ...

Google has unloaded a number of goodies all over the map (including another direction for Google Maps), and wedged in there is one in which no one will need a map or even leave the house. Developed in ...

From efficient scheduling capabilities and appointment confirmations to the ability to carefully track client preferences and update ever-evolving business services and pricing, contact management ...

The best contact management software is Zoho CRM, offering an affordable platform with lots of features aimed at helping you track and analyze contact data, including list segmentation and automated ...

Contact Management Software May Be All the CRM Your Business Needs Contact management software can streamline sales and even uncover missed opportunities, all with a lower barrier to entry than ...

Customers who interface with contact centers are no longer satisfied using the phone or fax to communicate with your company and demand the option to mix and match alternate channels based on type of ...

Networking giant Cisco Systems revealed last Thursday its intention to snatch up Latigent, a provider of Web-based contact center business intelligence and reporting applications. Financial terms of ...