Sources have informed ISPreview that broadband and mobile operator Virgin Media (O2) has today notified around 700 staff that ...

SEATTLE--(BUSINESS WIRE)--Hiya, the leader in voice security, has been selected by Virgin Media O2, one of the UK’s largest telecommunications companies, to provide its AI-powered spam-fighting and ...

Netcracker, its parent company, NEC, and customer, Virgin Media O2, will discuss how operators will benefit from the next ...

As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...

After first announcing in September 2023 that part of its plan to evolve its network to enhance customer experience and improve services, it was pulling the plug on legacy mobile, Virgin Media O2 ...

The United Kingdom will reportedly soon welcome a newly enhanced network provider, as announced by Virgin Media 02 and Vodafone's new merger, increasing competition in the country. Vodafone decided to ...

Virgin will use Pure Storage’s FlashArray//X and Evergreen//Forever tools, with the hope that this will improve the speed and reliability of connections, improve data analytics, and support the ...

Virgin Media O2 (VMO2) has switched on its Converged Interconnect Network (CIN), a new infrastructure to accelerate the roll-out of mobile and fixed networks across the UK with less complex and ...

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The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...

More than 5,000 more homes in Strathaven can now access Virgin Media’s gigabit broadband services for the first time.