Health and dental plan company Simplyhealth is using generative artificial intelligence (GenAI) technology to cut the time it takes to respond to customer emails. The company said its use of ...

SAN JOSE, Calif.--(BUSINESS WIRE)--Genwi, Inc., leading the way in mobile content engagement, announced Genwi Content Concierge, a Salesforce Plug-in that surfaces relevant content engagement ...

(Reuters) -Slack, a Salesforce-owned workplace messaging app, recently blocked other software firms from searching or storing Slack messages, The Information reported on Tuesday, citing a public ...

Salesforce Inc. today rolled out Einstein 1 Studio, a set of low-code tools that will allow developers and administrators to customize the company’s artificial intelligence assistant Einstein Copilot ...

Salesloft issued a security notification on August 26 regarding its Drift application. It appears to be a broad opportunistic attack on Salesloft/Drift instances integrated with Salesforce tenants.

(Reuters) -Walt Disney plans to transition away from its use of Slack as a companywide workplace collaboration system, after a hacking entity leaked online more than a terabyte of company data, ...

Salesforce's stock has dropped 36% from its high due to slowing revenue growth, but the company remains a dominant, highly profitable CRM leader. The business model's stickiness, high switching costs, ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

Nonprofit health plan's prior authorization platform solution built on Salesforce Health Cloud will work within physician systems to gather relevant clinical data from electronic health records and ...

Elon Musk's DOGE is a Slack customer, Marc Benioff reveals Salesforce CEO says partnership shows closeness to US government ...