When thinking about enterprise communications in the cloud, Microsoft Office 365 with the Teams Phone System will almost certainly be on the vendor list. For one reason, Office 365 has broad adoption.

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

A call is a call, whether it involves the PSTN or whether it is internal to an organization or external. I say this upfront because this piece is about how Microsoft defines Teams callers now and how ...

The moves will allow Teams to gain greater feature parity with other PBX phone systems, one solution provider tells CRN. Microsoft is pushing forward on the development of new features for Teams ...