Global insurer Allianz is moving beyond case-centric towards object-centric process mining to help it really understand the customer journey. Allianz is one of the world’s leading insurance companies ...

Workplanning usually involves a confluence of top-down and bottom-up approaches in many organizations. Some broad annual guidance is given by the CEO, with Finance providing a budget forecast based on ...

When I was a teenager, my ticket to freedom was a 1979 Volkswagen Rabbit. It was silver with a red pleather interior, and I absolutely loved that little car, even though it rarely loved me back. It ...

Systems Thinking for Instructional Designers offers real-world cases that highlight how designers foster continuous improvement and manage change efforts across organizational contexts. When you ...

Systems Thinking is a way of looking at the way things are made in the world and understanding how processes influence one another in a larger system. Linear thinking is a narrow way of looking at the ...

This module serves as a foundation and introduction to systems thinking in chemistry classes, introducing key terminology and concepts in systems thinking with specific ties to green and sustainable ...

I have thoroughly enjoyed reading the brilliant new book by Scott Page, The Model Thinker. Page describes many models we can apply to data in efforts to understand our world and address complex ...

One of the most common problems I see content marketing teams have is being too zoomed in on content creation. This tunnel vision leads to us feeling perpetually overwhelmed by the amount of “other ...