The U.S. Food and Drug Administration (FDA) recently finalized its guidance document, Computer Software Assurance for Production and Quality System Software, for software used in device production and ...

On September 13, 2022 the Center for Devices and Radiological Health (CDRH) and the Center for Biologics Evaluation and Research (CBER) jointly released a new draft guidance document titled “Computer ...

In an age where software drives nearly every aspect of daily life, ensuring its quality at scale has never been more essential. In 2024 alone, global IT spent over $5.1 trillion in expenditures, and ...

One does not simply forget the incident involving CrowdStrike in 2024. Eight and a half million systems crashed, which resulted in canceled flights, disrupted hospitals, frozen media and broken public ...

Although it is sometimes thought that quality assurance (QA) and software testing are the same, they are, in fact, different concepts. They differ in their objectives, features and methods. Testers ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

Software quality assurance engineers and testers oversee the quality of a piece of software's development over its entire life cycle. Software quality assurance engineers and testers have an eye for ...

Comprehensive quality engineering and testing are a must for today's software-driven organizations. Perhaps not surprisingly, generative artificial intelligence (Gen AI) is emerging as a cutting-edge ...