THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers ...

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New protections mean suppliers will finally face consequences when things go wrong ⚡ ...

Does 40 quid from the supplier sound all right for waiting over 6 weeks for a fix? The Department for Energy Security and Net Zero plans "tough new obligations" for energy suppliers to boost the ...

Smart meter deployment has slowed in Great Britain, according to the latest figures from the UK Department for Energy Security and Net Zero (DESNZ). A total of 780,800 smart and advanced meters were ...

Facepalm: London authorities aim to have the industry deploy smart meters in the majority of UK homes and small businesses, offering people and companies a convenient method for measuring their actual ...

New national network of energy meters has been delayed three times since 2015. I suspect that a large amount of the projected savings may turn out to be fictitious, as there's no guarantee that the ...