ARLINGTON, Va.--(BUSINESS WIRE)--Crossfuze, a leading ServiceNow Gold Partner that works with organizations to reimagine enterprise services to achieve digital transformation, has unveiled a new ...

New Finance Case Management solution uses AI-driven workflows to automate case management requests, eliminating manual work across back-office teams According to IDC, 67% of the projected $227 billion ...

OpenAI and ServiceNow have signed a three-year partnership to embed AI models and autonomous agents into the platform that ...

ServiceNow launched conversational bot technology called Virtual Agent that aims to complete work from conversations and resolve issues for customers and employees via automation. Virtual Agent, which ...

Less than a week after agreeing to acquire the natural language processing artificial intelligence startup Parlo, ServiceNow Inc. is adding conversational chatbot technology to its Now Platform.

ServiceNow announced plans to purchase Moveworks, its front-end AI assistant and enterprise search technology for $2.85 billion in cash and stock. ServiceNow expects the deal to close in the second ...