AUSTIN, Texas--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its flagship AI-driven ...

While some organizations take a quick glimpse at outsourcing and conclude that it’s not a viable option, those that look closer often unearth alternative uses that can bring value. The first step in ...

The new Unisys ITSM solutions comprise Remedy as a Service, an ITSM toolset delivered through a software-as-a-service (SaaS) model; a customer-focused user portal capability; and the capability to ...

Both consulting powerhouses KPMG and Accenture were diamond sponsors of ServiceNow’s (NYSE: NOW) recent Knowledge17 conference, showing a redoubling of commitment to the popular service management ...

ATLANTA, GA--(Marketwired - July 08, 2014) - Cloud Sherpas has been identified as a leader among ITSM implementation service providers according to "The Forrester Wave™: North American ITSM ...

"Leadership is about service, not title. Approach it with curiosity, empathy, and a solutions-oriented mindset. Those qualities, combined with strong technical expertise, prepare you to step into a ...

FALLS CHURCH, Va. & CHICAGO--(BUSINESS WIRE)--CSC (NYSE: CSC), a global leader in next-generation IT services and solutions, today announced it has signed an agreement to acquire Fruition Partners, ...

New online learning platform empowers tradespeople with practice exams and study materials across 25+ skilled trades, ...