Microsoft is rounding out its Dynamics CRM (customer relationship management) product by acquiring Parature, maker of cloud-based software companies can use to create self-service portals for ...

Microsoft has acknowledged that even the most law-abiding users can find it difficult to keep their software compliant with licensing rules. To that end, the company has introduced a new software ...

Unstructured data management company Data Dynamics Inc. today unveiled new artificial intelligence-powered self-service data management software that assists organizations in how they approach risk ...

Revenue is the lifeblood of any company. As consumer prices and global energy costs edge even higher, businesses continue to fight an uphill battle to keep their operations afloat. What previously ...

Software development is associated with the idea of not reinventing the wheel, which means developers often select components or software libraries with pre-built functionality, rather than write code ...

Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. Customer experience used to rely heavily on face-to-face—or ...