从上图中，我们可以清楚地看出SAP的电子商务（E-Commerce）功能经历了一个不断进化的过程。主要分成以下四个阶段： 1、SAP ERP系统中的电子商务功能 众所周知CRM的概念以及系统的出现要远远晚于ERP，因此SAP在SAP CRM系统之前，电子商务功能是在ERP系统（R/3）中 ...

SAP rolled out today its CRM on-demand application, focusing on large and mid-sized companies, for managing sales, service and marketing. The company calls it 'hyrbid' CRM, with subscription-based ...

SAP is planning to take on Salesforce on multiple fronts as it aims to tie its back-end financial software to front-office and redefine customer relationship management. SAP has assembled the CRM ...