When you purchase a Windows computer, you have to create a user account in order to use it. Microsoft gives you a facility to create multiple user accounts, including work or school accounts and ...

More than four years ago, Alicia Katz Pollock wrote “Five Ways to Reset a Lost Administrator Password” (17 January 2014), and through the vagaries of Google’s search algorithm, it remains our most ...

Lately, it seems the more Windows computers I work on, the more users have forgotten their password, or they didn’t tell me the password, and when I can’t reach them, I am stuck with no option to get ...

This article is over four years old and some details have changed. For up-to-date help, read “Three Ways to Reset a Lost Admin Password in High Sierra” (5 July 2018). Several years ago, I was helping ...