Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

Are you in the I.T industry and need to constantly carry out specific tasks for your clients without any hassle? Do you get bugged whenever you try explaining technical concepts to your customers and ...

Businesses love remote access for worker productivity, but supporting and securing remote access can be a challenge. Here, IT managers in the IT Central Station community review some of the top remote ...

The idea of augmented reality (AR) has been around for decades, with one of the first AR headsets being developed in 1968 by computer scientist Ivan Sutherland. Today, research shows the global market ...

Jason covers desktop applications and help desk utilities, including reviews geared toward the IT end-user support function. Jason is the PC infrastructure manager for Harcros Chemicals, a worldwide ...

What do people here use for remote support? There is interest in using Screen Connect (screenconnect.com) here. I believe it requires Java. I'm also aware of Bomgar and a couple other similar products ...

Philadelphia-based writer David Raths has served as managing editor of InfoWorld and the Portland Business Journal. He covers information technology topics for several publications, including ...

If you're dreaming of a job that lets you work from anywhere, be it your cozy home office, a beachside café, or while tr ...

Microsoft provided an update this week on its Nano Server solution, as well as the tools needed to deploy and manage it. Nano Server is a deployment option that's part of the forthcoming Windows ...