As the hybrid working model continues to pick up steam, Microsoft has released a new tool that makes it easier for IT teams to assist employees from afar. As of yesterday, the cloud-based remote ...

Remote control of your Macintosh allows you to access a distant computer across a network or the Internet. The screen of the remote Mac appears locally, and you use your mouse and keyboard to control ...

Many enterprises have moved to a hybrid or remote work model, signaling a need for IT teams to use remote desktop software to access workforce devices at any time. Getty Images/iStockphoto With the ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

Is your laptop’s trackpad or keyboard broken, and do you need to use it urgently? Or, do you want to give a presentation from your laptop but don’t have a controller? Well, Remote Mouse is the ...

From video calls to remote access, there are a few methods you can use to solve your loved one's technical crises both near and far. Jake Peterson is Lifehacker’s Senior Technology Editor. He has a ...

Somebody please help the newbie (newbie to Ars that is) get his Remote Desktop to work through the company firewall.<BR><BR>I have XP Pro running on a machine in my apartment behind a linksys router ...

Remote Desktop has been around. Microsoft introduced this functionality way back when they released Windows XP in 2001. With each iteration of Windows, the Remote Desktop function has also become more ...

Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

If you are using Windows Home, Remote Desktop is not available. If you are trying to connect to that computer from your PC, then it won’t work. While it is officially not supported, you can use the ...

With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that ...