If an atypical noise emanates from your car, the most talented mechanic is unlikely to diagnose what needs fixing by looking at it from the outside. The story is similar for a broken work process.

Ernie Smith is a former contributor to BizTech, an old-school blogger who specializes in side projects, and a tech history nut who researches vintage operating systems for fun. Many discussions around ...

Value stream mapping (VSM) is a business management tool that documents the steps needed to take a project from inception to customer delivery. Often associated with Lean Six Sigma practices, the tool ...

Process mapping is a powerful tool to help businesses understand, manage, and improve the effectiveness and efficiency of their operations. This 2-day workshop will focus on Value Stream Maps for ...

We’ve seen many value stream maps (VSM) over the past 20 years, as it has become a common tool. In some companies it’s a first requirement before a lean effort begins. In other companies, value stream ...

Value Stream Maps (VSM) are a powerful tool used in lean manufacturing and other business processes to visualize and analyze the flow of materials and information required to bring a product or ...

Process improvement is about identifying and addressing inefficiencies that waste resources and add cost. Analysis is carried out to determine which processes and process steps are value-adding or non ...

Many businesses are investing heavily in digital transformation, gearing up their cultures to deliver more capabilities aligned to customer needs. But understanding business value and aligning efforts ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...