I love filling out forms—they’re like tests where I know all the answers. Starting in Mountain Lion, entering data in PDF forms got even easier; Preview can now automatically detect where form fields ...

Very few modern organizations do not count PDFs as a critical component of their processes. Perhaps they take the ubiquitous PDF for granted. However, when they stop to think about it, they would have ...

Of the many skills leaders need to be effective, research consistently shows that complex problem solving is paramount. For most of us, however, solving difficult problems and selling the solutions ...

Strategic problem solving is a critical business skill, for both management and front-line workers. For management, a large portion of strategic problem solving involves predicting problems that ...

After more than 24 years of coaching, I've noticed that teams and organizations still use traditional problem-solving techniques despite these being either obsolete or ineffective. For example, ...