Performance management and organizational strategy represent intertwined fields critical for aligning an organisation's operational performance with its long‐term strategic objectives. At the core of ...

Organisations today operate in fast-evolving markets, where competitive advantage depends less on the brilliance of a strategic plan and more on how effectively that plan is executed. Yet, many ...

A well-crafted strategy outlines where an organisation wants to go, but alignment ensures that everyone moves in that ...

According to Enterprise Management Associates’ latest biannual Network Management Megatrends report, nearly 53% of respondents are investing in network performance management tool upgrades and ...

Rajiv is CEO of Complygate which is an award winning HR Tech Startup, which helps SMEs and Tier 2 Sponsors comply with the Immigration Laws. Performance management is a key business process that ...

Recently, I was working with a major software company as a consultant and they were having issues with productivity and employee engagement. Despite their best efforts, they were failing to meet their ...

A well-rounded performance management process isn't just about measuring an employee's success in the past, it can be an excellent tool for helping them develop skills for the future. A performance ...

If you could do one thing to improve the performance of your call center, what would it be? No doubt, several things just came to mind and you would probably have a hard time narrowing it down to just ...

Sarah Lee, Research Director for IDC Manufacturing Insights, commented: “As manufacturers manage increasing operational ...