Timidity. Reluctance to speak up. Deferring to others’ opinions. All of these are ‘passive’ behaviours. At first glance, they don’t seem too problematic. But in team contexts, passive behaviours can ...

Passive-aggressive behaviour can have grave consequences to relationships at the workplace. It is characterised by expression of negative feelings, resentment and aggression in an unassertive way such ...

Have you ever received the cold shoulder without knowing why? Ever been praised in a way that left you second-guessing whether it was really a compliment? Well, then, you may have already crossed ...