When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Have you ever wished you could reclaim hours lost to repetitive tasks, endless email threads, or sifting through data? With the introduction of Microsoft Copilot Chat, that wish might just become ...

Microsoft is on a roll lately, delivering new and updated solutions such as an improved Teams experience and the company’s AI assistant, Copilot. As a result, many organizations have now standardized ...

Have you ever wished for a smarter way to manage your workload in Microsoft Teams? With AI-powered features that draft emails, analyze data, generate visuals, and enhance collaboration, Copilot Chat ...