“Technology will finally help journalists give their audience members a better version of the news article, one which favors understanding, not just informing.” The typical inverted-pyramid news ...

AI-powered workspace transforms how financial institutions turn knowledge into action. In an industry where precision and compliance leave little room for error, banking employees spend countless ...

The groundbreaking new feature identifies and eliminates knowledge base gaps by analyzing edge-case conversations and automatically generating new answer cards for virtual and human agents Talkdesk®, ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Aquant Inc., the provider of an artificial intelligence platform for service professionals, today introduced “retrieval-augmented conversation,” a new way for large language models to retrieve and ...

The contemporary workforce has become increasingly multigenerational. From Traditionalists to Generation-Z, each cohort brings distinct experiences, competencies and expectations shaped by their ...

This article was produced in the context of the African Indigenous Knowledge Research Network (AIKRN) in partnership with the Mastercard Foundation. The views expressed do not necessarily represent ...