On-site and remote service to troubleshoot incidents and requests – determine the cause of malfunctions, and make appropriate corrections or recommend a course of action to resolve the issue.

The Windows Support Alert Tech Support Scam is an web browser tech support scam that displays an alert that states your system had detected unusual activity and that you should call the listed phone ...

The Google IT Support Professional Certificate can be an entry into an IT career. The certificate program, developed by Google and offered through Coursera, requires no prior experience or IT ...

Most IT support teams are tasked with day-to-day troubleshooting. This ranges from fixing machines and networks to physically maintaining them by changing ram, hard drives, and fans. IT support is ...