Forbes contributors publish independent expert analyses and insights. Mark Murphy covers leadership, hiring and employee engagement. What is a situational interview question? In short, situational ...

For hiring leaders at enterprise companies, asking the right interview questions is essential for successful recruiting. An article from the Wharton School at the University of Pennsylvania suggests ...

When preparing for a job interview, particularly for a position involving customer service or support, it's crucial to understand that excellent customer service is both situational and contextual.

Your goal during an interview is to convince the employer that you are the best candidate for the job. In order to accomplish this, you must be able to clearly and articulately convey that you have ...