Internet Protocol telephony remains one of the hottest topics in technology and business circles today. Its reach is broad, impacting businesses of all types and sizes--small and large, domestic and ...

Enghouse Interactive, provider of the CallRex suite of IP call recording and contact center optimization solutions, yesterday released version 4.2 of CallRex Call Recording software. Features included ...

Telrex, the developer of CallRex IP call recording and monitoring software for businesses using IP PBXs or hosted VoIP services, has announced support for the Cisco Smart Business Communications ...