There are many in the tech world — Satya Nadella, for one — suggesting that major SaaS platforms will face obsolescence because of the increasing maturity of generative AI and agentic applications.

ServiceNow has signed a multi-year deal to pay for OpenAI’s artificial intelligence models in its business software, the two companies said on Tuesday. Under the agreement, OpenAI will now be a ...

The partnership reinforces ServiceNow’s strategy to focus on enterprise workflows, guardrails, and orchestration rather than ...

ServiceNow (NYSE: NOW), the AI control tower for business reinvention, and OpenAI today announced an enhanced strategic collaboration to power agentic AI experiences and accelerate enterprise AI ...

In January 2026, authID announced an integration with ServiceNow to bring secure biometric identity verification into more than 8,400 ServiceNow-powered contact centers, including a large majority of ...

Tzitzon said enterprises are also increasingly leaning towards a platform strategy rather than experimenting with multiple ...

If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...