Recently, OpenAI launched a new service, called GPTs, which will let you create a chatbot from scratch that can help you with specific tasks. Since then, thousands of GPTs have been created for both ...

If you are interested in building your very own AI chatbot and assistant that has access to a custom knowledgebase so that it is perfectly tailored to your exact requirements. It might be worth your ...

Knowledge bases are powerful self-service features that improve customer satisfaction, enhance user experience and reduce customer support costs. The knowledge base can also be an SEO goldmine if ...

AI Agent is an autonomous intelligent system capable of performing specific tasks without the intervention of human beings. The biggest advantage of deploying an AI Agent on a website is its 24 x 7 ...

As the saying goes, you don’t know what you don’t know. In a marketing, advertising or public relations agency, there are so many different departments, teams and “moving parts” that new and ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

Five elements can move you beyond episodic success. by Paul Blase and Paul Leinwand Delivering sustained growth is one of the hardest things a company can do. A brilliant idea or product innovation ...

Integrating AI isn’t enough—businesses must structure, train and continuously refine their knowledge bases to ensure accuracy, usability and painless CX. As customer expectations rise, businesses are ...