Performance reviews, long the backbone of performance management, are shifting. They're becoming more frequent and more flexible, and that shift is in no small part thanks to technology. But this also ...

A conversation with Harvard’s Heidi Gardner about incentivizing collaboration and long-term customer value. But Heidi Gardner, distinguished fellow at Harvard Law School, says performance management ...

If you could do one thing to improve the performance of your call center, what would it be? No doubt, several things just came to mind and you would probably have a hard time narrowing it down to just ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Kris Cravey Performance ...

Effective performance management no longer stops at reviews, but now encompasses training, development and support for employees at all stages of their careers. By linking "diagnosis" with "treatment, ...

Few subjects are more widely discussed and more misunderstood than performance management. Today, with the demand for qualified people higher than ever before, the impact of performance management has ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Knowing what your employees can and cannot do is an ...

A performance-based assessment evaluates employees on their output vs. their expected contribution to a business, explains Tsuru Kotaro of the Research Institute of Economy, Trade and Industry. These ...

In any successful organization, effective performance management is vital. This process includes a variety of actions aimed at ensuring employees are achieving their objectives and contributing to ...

The Office of Personnel Management has just issued detailed new requirements for agency performance management systems, and while I will take issue with some of the details on technical and policy ...