One of the most important skills needed at work is emotional intelligence. To give it a broad definition, emotional intelligence (EI) is a compilation of competencies that demonstrate a person’s ...

Not many people like having difficult conversations. Yet, the reality is that, as leaders, we must be willing to sit with the difficult feelings involved and engage in hard conversations. From ...

Whether they're colleagues, clients, or customers, you’re sure to encounter difficult people at work. It might be someone who hinders productivity, rubs you the wrong way, makes you upset, or is ...