Trinnov Audio recently announced that industry veteran Chrisanne Rhodes has joined the Trinnov team as customer support manager, Americas. In this newly created role, Rhodes is responsible for ...

Now isn’t the time to give up on human-centered support as customers depend on these knowledgeable teams for a variety of business-critical activities. Nearly every company is preparing for an ...

NEW YORK —Media technology and service provider Dalet has named Gwen Braygeen as executive vice president and chief customer ...

Working in customer support often means navigating disjointed tools to find data and solve issues. However, many of these actions are routine and repeatable, making them ideal candidates for ...

GREENWOOD, Ind. — KYB Americas Corp. has named Jim Thomas and Jessica Young to customer support positions, moves that KYB Vice President Mike Fiorito said makes the company "smarter and stronger." Mr.

Jerri Bowles is leading the state's effort to use technology to connect Missourians with jobs. Bowles, the customer support unit manager at the Missouri Department of Higher Education and Workforce ...

Microsoft is beginning to release Outlook Customer Manager to Office 365 Business Premium subscribers worldwide. Customer Manager can also be used with Microsoft Flow, a services mashup tool, to ...

I recently went to Pret, a go-to lunch spot, and found that they had no bread rolls to go along with my salad. So I asked if I could have a cookie instead. The cashier called her manager to see if ...

Chorus Intelligence, a leading provider of investigative and intelligence software for law enforcement and public safety ...