NEW YORK, Sept. 2, 2025 /PRNewswire/ -- PolyAI, a leader in enterprise conversational AI, today announced it has been recognized in multiple 2025 Gartner reports, including the Hype Cycle for Customer ...

Muskan Fnu receives a 2025 Global Recognition Award for measurable gains in telecom customer experience and operations, ...

Vivantio, a leading provider of customer service optimization software and solutions, is launching FLEXBridge, a new integrations platform that facilitates connections between Vivantio’s Unified ...

In today’s fast-paced world, customer service reigns as the undisputed king, and at the forefront of this transformative wave stands Brian Podolak, the CEO and co-founder of Vocodia. Through ...

Uptick in end users, independent software vendors, system integrators and resellers implementing company’s quantum optimization technology to address complex challenges New hybrid quantum solver ...

Overview: AI in marketing analytics is experiencing rapid adoption as businesses increasingly rely on intelligent data ...

BOSTON--(BUSINESS WIRE)--Vivantio, a leading provider of customer service optimization software and solutions, is pleased to announce a new product suite specifically developed to meet and scale with ...

BOSTON--(BUSINESS WIRE)--Vivantio, a leading provider of customer service optimization software and solutions, has launched a new report, “Leveraging Breakthrough Service to Transform Your B2B ...

Conversion optimization rarely sparks marketers' interest, yet it's an easy way to lower customer acquisition costs. The road to improved sales lies in increased conversions — on-page activity such as ...