Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.

CDK now has a CDP. The retail automotive software provider has launched its customer data platform, designed to unify ...

Written by Edward Calvesbert, vice president of product management at IBM watsonx AI is only as good as the data it uses. If your AI agents don't have real-time access to reliable data from modern ...

Data Breach at Adidas Exposes Customer Contact Details Adidas disclosed a data breach after a third-party customer service provider was hacked, stealing customer data. All those involved should be on ...

Coinbase on Thursday announced hackers bribed some of its overseas employees for customer data and demanded a $20 million ransom from the company, a request Coinbase said it denied while forecasting ...

The human brain doesn’t remember everything verbatim. It remembers meaning. Patterns. Emotional weight. That’s the standard ...

The person who claimed to have stolen the physical addresses of 49 million Dell customers appears to have taken more data from a different Dell portal, TechCrunch has learned. The newly compromised ...

ClickHouse, Inc., the company behind the world’s fastest real-time analytical database, announced a high-performance, ...

In a sky-high security slip-up, KLM Royal Dutch Airlines has admitted to a data breach where fraudsters sneaked into a third-party system, exposing customer details like names, contacts, and Flying ...

A cybercriminal group claims it has stolen personal data belonging to more than 500 million Ticketmaster customers. Although the event ticketing service, owned by Live Nation Entertainment, hasn't ...