Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

When a customer service representative answers the phone, the customer should be able to hear a smile in the representative's voice. The service associate gives her name, thanks the customer for ...

IBPS increased Customer Service Associate vacancies by over 2,000 for 2025. The Mains exam for CSA posts is expected to be held in November 2025. Total vacancies rose from 10,277 to over 15,700 after ...

Building an effective customer service program starts with the attitudes of your customer service representatives. Customers are more likely to respond in a positive way when your customer service ...

Members of All India Overseas Bank Employees’ Union staged demonstration in front the Indian Overseas Bank’s Maharaja Nagar ...

Duties: Production associate will be responsible for meeting donors with exceptional customer service, unloading donations ...