The ability to streamline operations and offer exceptional customer experiences can make or break a company. Enter Codifica.ai with the launch of the Codi Service Assistant, an innovative AI-powered ...

Ever wonder why some people seem to have a "gift" for working with customers and are the "go to" person in the organization whom everyone consults? It's simple: They have mastered the secrets to ...

Joining the generative AI wave, Best Buy has partnered with Google Cloud to introduce a generative artificial intelligence-powered virtual assistant late this summer, the retailer announced Tuesday.

Verizon Business Assistant is a GenAI-powered tool helping small businesses automate 24/7 customer interactions via text messaging. Verizon has introduced the Business Assistant, a generative ...

Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...

Artificial intelligence (AI) seems to be pervading every aspect of business and social life, and believing that a subset of this, conversational AI, can be a real and cost-effective choice to improve ...