Memphis Light, Gas and Water (MLGW) engineers took Bill Gates to heart when he stated, Your most unhappy customers are your greatest source of learning. Memphis Light, Gas and Water (MLGW) engineers ...

Founded in 1903, Salt River Project (SRP) is one of America’s largest public power utilities. It provides electricity to around a million customers in a 2,900-square mile service area that spans three ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Site reliability engineering principles first established by Google have yielded a new, important engineering role at the heart of devops As the world has shifted online, the reliability of websites, ...

As part of its ongoing digitisation strategy, EDF Energy UK is shifting its approach to software development to site reliability engineering (SRE), supported by Dynatrace. With SRE, observability ...

Reliability engineering is a critical discipline that integrates engineering principles with advanced statistical techniques to ensure that products perform consistently over their intended lifespan.