PALO ALTO, Calif. and DENVER, Dec. 13, 2021 /PRNewswire/ -- Zenarate (https://www.zenarate.com/), the world's leading conversation simulation solution, and Genpact ...

Brian Tuite is Co-founder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. For decades, customer contact leaders have looked for ways ...

Businesses are doubling down on innovations like generative AI, advanced analytics and conversational intelligence to redefine how they engage with customers through contact centers. These tools are ...