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Research from McKinsey shows that around 20% of a transformation’s value is lost after technical implementation and that change programs often fail due to employee resistance. Organizations of all ...

Enterprise software maker SAP on Tuesday added tools to its applications maintenance package to try to help customers keep up with changes to the company's products. Dubbed Change Request Management, ...

Customer Relationship Management (CRM) is crucial for any business to succeed in the longer run. And when you overhaul your entire business process, CRM cannot be left alone. You’ll likely undergo ...

Anyone have a suggestion on some basic, free change management software? I just need something for my use in referencing updates/changes/etc to my systems.<BR><BR>I've used some bigger packages before ...

You’ve launched the AI pilots. You’ve rolled out copilots and chatbots. You’ve invested in licenses, training, and dashboards. And yet, the results aren’t showing up the way you expected. That’s the ...

Serena Software on Monday will announce an update to its TeamTrack 6 enterprise change management software featuring a real-time management dashboard portal and a role-based interface. TeamTrack ...

The firms that treat agentic AI as a chance to rebuild the software factory and rewire how work gets done will likely extract ...

Computer Associates International Inc. today announced that it’s Web-enabling portions of its change management software line and combining the products into a single suite, in a move aimed at ...

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