What if your organization's next major transformation is almost certain to fail, not because the strategy is wrong, but because your people are too burned out to execute it? For the last decade or so, ...

The “playbook” is Bain’s methodical guide to modernizing an organization’s enterprise resource planning (ERP) system. And it played a vital role in Bain’s own ERP journey. About nine out of 10 ERP ...

For decades, public managers and CIOs have spoken of “managing change.” They designed workshops, built communication plans and rolled out initiatives with clearly defined beginnings, middles and ends.