Media rights groups raise concern over Zimbabwe's government recently implemented telecommunications traffic monitoring system which has potential of exposing citizens to state surveillance. This ...

Based in Tampa, Florida, Virginia Pelley is a former women's magazine editor who has written health and fitness content for Men's Journal, Cosmopolitan magazine, the Chicago Tribune, ...

SEATTLE--(BUSINESS WIRE)--Hiya, the leading call performance management cloud, today announced the launch of Adaptive AI––a new capability of Hiya Protect that marks the industry’s first self-learning ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Knightscope, Inc. [Nasdaq: KSCP] (“Knightscope” or the “Company”), an innovator in robotics and artificial intelligence (“AI”) technologies focused on public ...

“Each year, millions of elderly Americans fall victim to some type of financial fraud or confidence scheme, including romance, lottery, and sweepstakes scams, to name a few. In committing the fraud, ...

Learn how data from call detail records can help you find fraud calls made by your phone system — and prevent them from happening again. If you’ve ever checked your phone’s call history to see when ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...