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Los Angeles, California - January 12, 2026 - PRESSADVANTAGE - Rocket CRM has announced continued development and ...

The position of a ball boy led to the second controversial failure of Wimbledon’s new automated line-call technology during the 2025 Championships. The “malfunction” occurred during Taylor Fritz’s ...

Jefferson City's fire chief and Cole County's emergency medical services (EMS) chief lauded the success of a new dispatch system during a public safety committee meeting last week. EMS Chief Eric Hoy ...

Major League Baseball is back. And the robots have arrived. The defending World Series champion Los Angeles Dodgers opened Spring Training Thursday at Camelback Ranch in Glendale, Arizona, when they ...

WEST PALM BEACH, Fla. — Technology aiding ball and strike calls in Major League Baseball may not be a matter of if, but when. “I know in the future it’s coming,” Houston Astros shortstop Jeremy Peña ...

Call center quality monitoring elevates the customer experience. Discover when to use real-time vs post-call methods for top-notch service. Consistent, high-quality customer service is a key element ...

Carrier equipment costs have declined rapidly for years because virtually all third tier carriers have few real subscribers in the traditional sense. There are plenty of access ports – the ports that ...