Satisfaction with the claims process among those who filed an auto claim in the past year improved by eight percentage points to 81% between 2023 and 2025, indicating the insurance industry has ...

Mercury's new web-based application enables policyholders to digitally submit a claim through an easy-to-use portal on their devices LOS ANGELES, June 8, 2022 /PRNewswire/ -- Mercury Insurance (NYSE: ...

In the past, the auto insurance industry was all about paperwork and drawn-out processes. But now, things are changing fast thanks to technology. At the heart of this transformation is the emergence ...

This eight-percentage-point increase from 2023 marks a recovery from pandemic-era supply chain disruptions that hampered ...

The auto insurance industry is going through a major transformation. At the heart of this change is artificial intelligence. This powerful technology is quietly reshaping how insurers operate and how ...

TROY, Mich.--(BUSINESS WIRE)--Auto insurers have been fighting two major headwinds ever since the pandemic: rising costs and longer repair cycle times. This year, according to the J.D. Power 2024 U.S.

A lack of regulatory oversight of Michigan car insurance companies allows insurers to cancel a driver's policy even after getting motorists to surrender their vehicles under the guise of a claim being ...

Learn how private-passenger auto insurance risk profiles assess driver risk, categorizing policyholders into preferred, ...