Escambia County has launched Next Generation 911 Core Services, marking a major advancement in how emergency calls are routed, managed, and delivered to first responders throughou ...

As weather uncertainty looms, emergency responders say patience and proper use of 911 will help crews respond safely and efficiently.

(TNS) — As artificial intelligence continues to grow worldwide, some Americans feel there should be more transparency when it is used, including in 911 calls, a new study shows. A survey of 2,000 ...

Milwaukee announced the deal for the training software on Jan. 14. It comes as nearby counties have started using AI for non-emergency call takers.